Legal

Conditions of Use & Sale

These Conditions govern the use and sale of services by Timberyard Limited (“Timberyard” or “TY”) to you through www.tyuk.com (the “website”). This website offers the sale of Timberyard memberships and spaces available for hire (“services”) through the website which are subject to the conditions set out on this page. As we offer a range of services, sometimes additional terms may apply.

Please read these conditions carefully before placing an order with TY. By placing an order with TY, you signify your agreement to be bound by these conditions.

 

1.0 Website
Disclaimer Notice

Your use of this website is subject to the following conditions and you should not use this website unless you accept these conditions:

  • Timberyard accepts no liability to any person for loss or damages incurred as a result of reliance upon material contained at this website.
  • By using the site you will be assuming all risks associated with use of the site, including risk of your computer, software or data being damaged by any virus which might be transmitted or activated via the Timberyard site or your access to it.
  • We are not responsible for the content of any linked sites and the inclusion of any link does not imply any endorsement of that linked site.
  • You will only use this website for personal private use.

Website Security Policy

Our secure payment gateway ensures that your personal details stay personal.

How do you know if a web site is secure?

When asked to enter personal details such as your credit card number a secure web site will show a closed padlock icon at the bottom of your browser window.

Every credit card purchase you make on the Timberyard Limited website is done through our secure payment gateway provided by Stripe. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available.

This provides many security features, including:

SSL and HSTS

SSL allows sensitive information such as credit card numbers, social security numbers, and login credentials to be transmitted securely by establishing an encrypted link between a server and a client—typically a web server (website) and a browser.

Stripe forces HTTPS for all services, including our public website. We regularly audit the details of our implementation: the certificates we serve, the certificate authorities we use, and the ciphers we support. We use HSTS to ensure browsers interact with Stripe only over HTTPS. Stripe is also on the HSTS preloaded lists for both Chrome and Firefox.

Encryption

All card numbers are encrypted on disk with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons are able to obtain plaintext card numbers; instead, they can just request that cards be sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in separate hosting infrastructure, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).

Our online payment gateway accepts:

Visa

MasterCard

American Express

 

2.0 Booking Terms & Conditions

For more detail on the Conditions of Sale when booking our spaces please see our Booking Terms & Conditions.

 

3.0 Amendments to the Conditions of Use & Sale

We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Use & Sale at any time. You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order services from us, unless any change to those terms and conditions, policies or these Conditions of Use & Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you).

Sale items represented on the website (including food and drink) are subject to availability. Timberyard reserves the right to amend these items at any time.

 

4.0 Waiver

If you breach these Conditions of Sale and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Sale.

 

5.0 Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their personal information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.

What information is collected

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

When information is collected

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How information is used

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalise user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
How information is protected
  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
  • All transactions are processed through a gateway provider and are not stored or processed on our servers.
Closing your account and removing personal information

If you would like to close your TY account at any time please contact hello@tyuk.com to request. Closing your account will remove any personal information associated with the account.

Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

This website uses cookies which:

  • are strictly necessary to enable you to move around the site and use its features, e.g., accessing secured areas. Without these cookies some of the services you’ve asked for cannot be provided. These cookies do not gather information about you that can be used for marketing purposes, or for remembering where you’ve been on the internet.
  • enhance the performance of the website by collecting information about how visitors use it (e.g., to maintain a consistent looks and feel for the visitor). The information these cookies collect is not used to send you targeted advertising or remember where you’ve been on the internet.
  • increase the website’s functionality and make it more personal to you by allowing us to remember your previous choices (e.g., your location and preferred font type and size). The information these cookies collect is not used to identify who you are, send you targeted advertising or remember where you’ve been on the internet.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features may be disabled.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

 

6.0 Fair Use Policy

Our intention is to set the pricing for all of our facilities to be accessible to our target audience and we politely request that you take our fair usage policy of approximately one item for each hour in the shop into consideration.

No outside food nor drink can be consumed on the premises.

 

7.0 General Terms of Use

We are not responsible for any personal belongings used or left at any TY location.

 

8.0 Our Contact Details

For any queries with regard to the above Terms and Conditions, we can be contacted via email on hello@tyuk.com.

 

Credits

Conception, design, development and hosting by Den

Photography by
Alexander IvanovFolaju OyegbesanSarah MikaelaMike Curry